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Helioz Case Study

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Helioz Case Study

Helioz optimizes its AWS services, improves security, and focuses on their core operations.

Helioz Case Study


Helioz Technologies builds apps and offers CAD services to industrial manufacturers. They started with an online application, zipCPQ, and later created Pallet Insights, an app for pallet recycling and transportation.

Company faced a challenge with their AWS setup for a US project. They saw the potential in AWS, but needed help to use it more effectively. They wanted to focus more on their core business and enhance their AWS environment’s security and efficiency.

To help them, we carried out an AWS Well-Architected review. This review was crucial in optimizing their AWS services, improving security, and allowing them to concentrate more on their core operations.

About the Client

Helioz Technologies gathers a team of industry experts and software developers, who have been developing applications for industrial manufacturers and offering CAD design services.

Their journey began with zipCPQ, an online configure, price, and quote application, transforming the sales process for companies dealing with complex and configurable products. Later, the company expanded its digital portfolio with Pallet Insights, a logistics application specifically designed for pallet recycling and transportation.

The company’s mission is to digitize the know-how of its customers by migrating their operations to the cloud. This allows businesses to seamlessly track their operations from anywhere, enhancing productivity, minimizing errors, and significantly improving customer service.

The Problem

Helioz Technologies had an existing AWS environment for an important project in the US. The company wanted to free internal resources to focus on core business and raise the quality of the AWS environment. The company liked the AWS ecosystem but needed expert guidance to leverage AWS’s potential effectively.

The company recognized the need to optimize its solution in line with AWS’s established best-practices. They needed to enhance security, efficiency, and reliability, so they sought external expertise to maximize AWS’s potential.

Why AWS cloud?

Helioz Technologies chose AWS cloud services for this project due to its exceptional scalability and global availability, perfectly matching project requirements.

Additionally, they were attracted to the cost-effectiveness and robust security measures inherent in AWS. Helioz Technologies recognized AWS as a solution that not only catered to their current requirements but also presented a platform capable of adapting and scaling for the future.


With AWS tools such as Auto Scaling and Elastic Load Balancing, it is easy to scale up or down based on the demand to ensure high performance all the time.


With AWS, clients only pay for the actual resource consumption without long-term contracts or up-front commitments.


AWS cloud runs on a scalable, reliable, and secure global computing infrastructure that ensures that critical services run reliably.


AWS utilizes an end-to-end approach to secure and harden the cloud infrastructure, including physical, operational, and software measures.

Solution Description

To address Helioz Technologies’ needs, we conducted an AWS Well-Architected review, providing a comprehensive assessment of their existing infrastructure to ensure optimal alignment with AWS best practices.

Monitoring and Alarming

We introduced additional monitoring and alarming capabilities for the AWS Simple Mail Service. Alongside this, we also assumed the responsibility of first-level support for incidents, providing quick and effective solutions whenever required.


During our review, we discovered a high-risk issue with the MySQL RDS. To address this problem, we recommended tightening security by configuring a security group inbound rule that allows only specific EC2 instances and predetermined IP ranges. This move is crucial in bolstering the overall security infrastructure, thereby protecting sensitive information.


To safeguard their data, we configured RDS backup replication to a secondary availability zone (US East - N. Virginia). In addition to this, we implemented automated backups for the production database and ensured secure storage with S3 backup. This strategy not only provided redundancy but also offered a robust disaster recovery plan that satisfied company-defined RPO and RTO.

AWS Well-Architected Framework

In the delivery of this service, we used AWS Well-Architected Framework. The AWS Well-Architected Framework describes key concepts, design principles, and architectural best practices for designing and running workloads in the cloud. It is built around six pillars - operational excellence, security, reliability, performance efficiency, cost optimization, and sustainability.

Results and Benefits

Our AWS Well-Architected review and subsequent actions empowered Helioz Technologies to work securely, efficiently, and more focused on their business while enjoying the full benefits of AWS services with less worry about management and technical issues.

Focus on Core Business

By taking over the AWS management, we enabled Helioz Technologies to redirect their resources towards their core business, ensuring uninterrupted growth and development.


We boosted the security of their AWS solution by identifying high-risk issue and recommending stringent security measures, significantly reducing their vulnerability to cyber threats.


With the enhanced monitoring and alarming capabilities, we ensured Helioz Technologies had a real-time overview of their AWS services, enabling quick detection and resolution of issues.


Our automated backup and replication strategy provided Helioz Technologies with a robust safety net, minimizing potential data loss and ensuring data availability at all times.


The automation introduced, especially for backups, drastically reduced manual tasks, minimizing errors, and increasing the overall efficiency of operations.


All these measures collectively resulted in a more efficient AWS infrastructure that was in line with AWS’s best practices, ensuring optimal use of resources.

About Sedmi odjel

Sedmi odjel is a company based in Croatia, focused on providing high-end IT services based on cloud technology. The company's strategy focuses on its own cloud solution called 'Hepta cloud' and Amazon AWS services.

With strong customer orientation, the company acts as a technology partner to its clients and provides a high level of expertise and knowledge in the domain of IT infrastructure solutions.

In 2018, the company joined Amazon Partner Network; since then, Sedmi odjel steadily built its current position as one of the leading AWS partners in the CEE region.

The company's services are provided in accordance with the leading IT management and IT security ISO certificates (ISO 20000, ISO27000, ISO27017).


Our main focus is to expand our partnership with AWS. Our cloud solution - "7o cloud" is built by implementing Veeam and VMware technologies, thus making these partnerships very important to us.

AWS Advanced Consulting Partner VMware Managed Services Provider Veeam Silver Cloud & Service Provider
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