If you want to contact us regarding the processing and use of your personal information, you can do so
During your use of our websites, we may collect your personal information in a number of ways, for example, when you submit us inquiry us via our website, download various documents or programs and even when you are viewing pages. Below you can find the necessary information on how the data is collected.
Cookies can be installed on your browser by SEDMI ODJEL or by a third party, such as advertisers.
When you make a request through our website (for example, using a query form), we ask you to provide information about your name, surname, company in which you work, telephone number and e-mail address. For the purpose of providing a better quality response to your query, we can request additional information.
We use the information provided to reply to your query, also to provide you with all the requested information about our products and services. We can contact you several times via e-mail after receiving your inquiry to ensure that you have the information you need, that is, that you are satisfied with the answer you received. The legal basis for this is our legitimate interest to provide you with accurate information before possible sales.
We will keep your personal information that we have received through the posted queries on our web pages while we communicate with each other in order to provide you with an answer to your query, that is, information about our products and services. After 12 months of the last communication, we will delete all your personal information. The above does not affect your right to ask at any time to delete your personal information from our records at any time.
When you download a program or document from our web site, we may ask you for information about your name and family name, company where you work and your workplace and your email. We will use this information to deliver you the requested program and/or document.
In accordance with the regulations governing the protection of personal data at any time, you have the following rights to process your personal information:
If you want to exercise one of the above rights, you can contact us at the above contact data.
You have the right not to rely on a decision that is based solely on automated processing, including the creation of a profile that produces legal effects on you or in a similar way significantly affect you.
We do not use automated decision-making on the websites we own, nor in the services we provide.
We do not provide your personal data to third parties or deliver them to other countries outside the European Union, or to countries which, in accordance with the General Data Protection Regulation, are considered "third countries".
If you have a complaint regarding the way we use your information, we suggest that you first contact us to resolve the issue. If you feel that we have not been able to help you with your complaint or problem, you have the right to file a complaint to the Agency for the Protection of Personal Data through the Agency's website www.azop.hr or in written form at:
This policy was last updated on June 17, 2019.
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