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Privacy Policy

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This Privacy Policy gives you information about processing your personal information we collect when you visit our website. In collecting and processing this information, we act as controller in terms of General Data Protection Act and we are obliged to provide you with information about us, why and how we process your personal information, as well as the rights you have regarding your personal information.

Who are we

We are SEDMI ODJEL d.o.o from Zagreb, and this Privacy Policy applies to all websites owned by us.

If you want to contact us regarding the processing and use of your personal information, you can do so

How we collect and process your personal information

During your use of our websites, we may collect your personal information in a number of ways, for example, when you submit us inquiry us via our website, download various documents or programs and even when you are viewing pages. Below you can find the necessary information on how the data is collected.

When you visit our website

When you visit our websites to learn more about us and our products, that is, review the information we disclose on our website, we use cookies in order to ensure the optimal functioning of the websites, collect useful information about visitors that will allow us to further improve our services as well in order to generally improve the user experience.

Cookies can be installed on your browser by SEDMI ODJEL or by a third party, such as advertisers.

For more information on how and for which purposes we use cookies, we suggest you take a look at our Cookie Policy.

When you make a request through our website

When you make a request through our website (for example, using a query form), we ask you to provide information about your name, surname, company in which you work, telephone number and e-mail address. For the purpose of providing a better quality response to your query, we can request additional information.

We use the information provided to reply to your query, also to provide you with all the requested information about our products and services. We can contact you several times via e-mail after receiving your inquiry to ensure that you have the information you need, that is, that you are satisfied with the answer you received. The legal basis for this is our legitimate interest to provide you with accurate information before possible sales.

We will keep your personal information that we have received through the posted queries on our web pages while we communicate with each other in order to provide you with an answer to your query, that is, information about our products and services. After 12 months of the last communication, we will delete all your personal information. The above does not affect your right to ask at any time to delete your personal information from our records at any time.

When you download a program or document from our websites

When you download a program or document from our web site, we may ask you for information about your name and family name, company where you work and your workplace and your email. We will use this information to deliver you the requested program and/or document.

Your rights as respondents

In accordance with the regulations governing the protection of personal data at any time, you have the following rights to process your personal information:

  • the right to request us information on your personal data processed by us (receive a copy of this data) and to rectify them if the given data is inaccurate.
  • If we process your personal information based on your consent as a legal basis for processing, you can withdraw consent at any time. Please note that withdrawal of the consent does not affect the legitimacy of processing data based on consent prior to its withdrawal.
  • If we process your personal information on your behalf or with the purpose of concluding a contract with you, you have the right to transfer data to another data processor when it is technically feasible.
  • You have the right to request us to stop using your personal information for a certain period of time if you feel that we do not process them in accordance with the law.
  • Ask us to delete your personal information in cases where we process them based on your consent or on the basis of a legitimate interest as a legal basis for processing or in any other case provided for by the regulation.
  • The right to file a complaint concerning the processing of personal data.

If you want to exercise one of the above rights, you can contact us at the above contact data.

Automated decision making and data transfer outside the EU

You have the right not to rely on a decision that is based solely on automated processing, including the creation of a profile that produces legal effects on you or in a similar way significantly affect you.

We do not use automated decision-making on the websites we own, nor in the services we provide.

We do not provide your personal data to third parties or deliver them to other countries outside the European Union, or to countries which, in accordance with the General Data Protection Regulation, are considered "third countries".

Your right to file a complaint

If you have a complaint regarding the way we use your information, we suggest that you first contact us to resolve the issue. If you feel that we have not been able to help you with your complaint or problem, you have the right to file a complaint to the Agency for the Protection of Personal Data through the Agency's website or in written form at:

  • Personal Data Protection Agency, Fra Grge Martića 14, HR - 10000 ZAGREB

Updating this policy

We regularly review how our services and the use of personal data are being developed and we update this Privacy Policy periodically. In case we want to use your personal information in a way that we have not identified before, we will contact you to provide you with information and, if necessary, request your consent. We encourage you to regularly visit this policy so that you can get current information about how we process your personal information.

This policy was last updated on June 17, 2019.


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