Offers Free Support

Get expert support for your AWS workload - free, for as long as you're our customer.

Move your AWS billing through Sedmi Odjel and get our Support Service at no cost. Certified AWS professionals handle the heavy lifting - helpdesk, 24x7 incident response, security, backup, DevOps - while your team focuses on what actually moves the business forward.
Free managed support
Full Support Service from AWS-certified professionals - included at no additional cost.
30-day payment terms
Invoices from an EU-based company with standard 30-day terms, simplifying accounting and improving cash flow.
No switching cost
Keep your AWS account, architecture, and team access exactly as they are. We handle the billing migration - no downtime, no disruption.
Same AWS, expert partner
You continue using AWS the way you always have. The only difference: you have a certified partner on call when you need one.
What's included in your free Support Service

We handle the heavy lifting, so you can focus on innovation.

Helpdesk
Problem troubleshooting, questions, and issue resolution through three channels: ticketing tool, phone, or live chat.
Monitoring & Incident Management
Continuous monitoring of cloud resources and infrastructure to detect anomalies. 24x7 detection and resolution of incidents.
Management
User and access management, configuration changes, resource operations, OS and DB patching, capacity planning, and cost management.
Backup & Disaster Recovery
Execution and improvement of backup procedures, plus full DR strategy implementation - testing, validation, monitoring, and updates.
Automation Support
Maintenance of Kubernetes and containers, Infrastructure-as-Code services, and DevOps tooling including CI/CD pipelines.
Reporting, Review, Audit & Education
Regular activity reports, security audits with vulnerability scans, AWS Well-Architected reviews, and consulting from our solution architects.
Free managed AWS support. Same AWS prices.

Get certified AWS professionals on call - helpdesk, 24x7 incident response, security, backup, DevOps - at no additional cost.

Let's Talk