Full operational ownership
We act as your cloud operations team - handling architecture decisions, change management, incident response, and continuous optimization under a defined ITSM framework.
AWS-native best practices
Every managed environment is operated according to the AWS Well-Architected Framework, with mandatory security baselines, automated compliance controls, and regular architecture reviews.
Predictable costs and governance
Fixed monthly pricing, detailed cost allocation reporting, and proactive FinOps practices eliminate cloud billing surprises and give leadership full visibility into cloud spend.
Enterprise-grade security and compliance
Continuous security monitoring, vulnerability management, IAM governance, and audit-ready reporting - designed for regulated industries and compliance-driven organizations.
A Defined Operating Model
Our Managed Services engagement follows the AWS MSP methodology - a structured lifecycle covering onboarding, continuous operations, and ongoing governance. We don't just keep the lights on; we actively improve your environment against agreed KPIs.
Onboard
We perform a full discovery and Well-Architected assessment of your existing environment, establish governance baselines, integrate our monitoring and ITSM tooling, and define SLAs and escalation paths. Migration to a managed baseline architecture is included where required.
Operate
We manage all AWS services in scope - compute, networking, databases, security, identity, and storage. This covers incident and problem management, change advisory, patching, backup and DR execution, cost optimization actions, and 24x7 monitoring with defined response SLAs.
Govern & Improve
Monthly service reviews, quarterly Well-Architected reviews, security and compliance audits, cost optimization reports, and a dedicated solutions architect for strategic planning. Your environment evolves alongside your business.
AWS Managed Services covers greenfield AWS deployments, existing AWS environments, and hybrid architectures.
We can onboard your environment as-is and improve it progressively.
What's included (six capability areas)
Architecture Governance
Continuous architecture oversight aligned with the AWS Well-Architected Framework - covering all five pillars: operational excellence, security, reliability, performance, and cost optimization.
24x7 Monitoring & Incident Management
Full-stack observability across your AWS environment with automated alerting, on-call escalation, and defined SLA-backed incident response.
Change & Configuration Management
All infrastructure changes go through a formal change advisory process - reviewed, tested, and documented - minimizing risk and ensuring audit trails.
Security & Compliance
Continuous threat detection using AWS Security Hub, GuardDuty, and Config. IAM governance, network security management, vulnerability scanning, and compliance reporting for SOC 2, ISO 27001, GDPR, and other frameworks.
FinOps & Cost Management
Reserved Instance and Savings Plan management, rightsizing recommendations, cost anomaly detection, chargeback reporting, and Archera-backed commitment insurance for cost certainty.
Dedicated Architecture Consulting
Access to our senior solutions architects for strategic guidance, new workload design, and ongoing technology roadmap support - not just operational firefighting.